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ESSENTIAL ANSWERS

  • How does your Easy Essentials Subscription work?"
    Our Easy Essentials Subscription Program makes it simple to stay consistent with your wellness routine while saving money. When you subscribe, you'll automatically receive your favorite products every two months at 10% off—no need to reorder manually. Your discount continues with each shipment until you choose to cancel.
  • Can I adjust or cancel my subscription?
    Yes! You can modify or cancel your subscription anytime through your account before your next billing cycle. No commitments, no hassle.
  • What if I want to change the products in my subscription?
    You can update your subscription by logging into your account and selecting new products before your next billing cycle.
  • How do I cancel my subscription?
    You can cancel your Easy Essentials Subscription anytime, and your 10% savings will continue until the end of your current billing cycle. Here’s how to cancel: Log in to your account on our website. Go to "My Subscriptions" in your account dashboard. Find your Easy Essentials Subscription and click Manage Subscription. Select "Cancel Subscription" and confirm your choice. Your subscription will remain active until the end of your current billing period, and you won’t be charged moving forward. Please note: Canceling your subscription does not issue a refund. If you have any questions, feel free to contact us!
  • Do you ship to all countries?
    Currently, Naturopathic Essentials only ships within Canada. We are dedicated to providing the highest quality products to our Canadian customers and are focused on building strong relationships within the country. We appreciate your understanding and support as we continue to grow!
  • Order Processing
    We process and ship orders on Mondays and Thursdays, so your wellness essentials will be on their way soon. You’ll receive a confirmation email with tracking details once your package ships. Stay tuned for your Daily Dose!
  • What carrier do you use?
    Currently we use Canada Post Standard shipping as our carrier.
  • Do you offer any discounts for first-time customers?
    Yes we do! First time customers receive 15% off their purchase. You can access this discount by clicking the button below:
  • What is your return policy?
    For your safety and for the safety and quality of our products, we do not accept returns or offer refunds on supplements unless there was an error on our part (e.g., incorrect or damaged items). This ensures that every product we ship remains fresh, untampered, and of the highest quality. If you experience an issue with your order, please reach out to us, and we’ll be happy to assist you.
  • Can I take multiple supplements together?
    We recommend consulting a healthcare professional before combining supplements. While many can be taken together, certain nutrients may interact or require specific timing for optimal absorption. A professional can guide you based on your individual needs and health goals.
  • Can you recommend supplements for a specific illness or ailment?
    Please consult with a licensed medical professional for any questions related to a specific disease or ailment.
  • Are there any side effects or interactions I should be aware of when using your products?
    Our products are formulated with high-quality ingredients, but individual responses may vary. Some supplements can interact with medications or other nutrients, and certain individuals may experience mild side effects such as digestive discomfort. We strongly recommend consulting a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
  • How does the MTHFR gene affect B vitamin absorption, and why is folate important?
    The MTHFR gene plays a crucial role in how your body processes B vitamins, particularly folate (Vitamin B9). Some individuals have genetic variations that reduce their ability to convert folic acid into its active form, 5-MTHF, which is essential for methylation—a process that supports detoxification, neurotransmitter production, and overall cellular health. At Naturopathic Essentials, we use Quatrefolic™ - 100% 5-MTHF, the biologically active form of folate. This ensures optimal absorption and utilization, bypassing the need for conversion and making it ideal for those with MTHFR variations. If you believe you may have an MTHFR mutation, please consult your healthcare provider to determine the best supplements for your individual needs.
  • How should I store my supplements?
    Store in a cool, dry place away from direct sunlight. Some supplements may require refrigeration—check the label for details.
  • How long does it take to see results from my supplements?
    Results vary depending on the supplement and individual factors like diet and lifestyle. Some people notice benefits within days, while others may take weeks or months.
  • Can I take these supplements while pregnant or breastfeeding?
    Always check with your healthcare provider before taking any supplements during pregnancy or breastfeeding.

A BIG WELCOME

TO OUR GROWING COMMUNITY OF WELL-BEINGS!

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The information provided by Naturopathic Essentials is for educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed healthcare provider before starting any new supplement or wellness routine, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

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